Good questions deserve clear answers.

An evaluation may be helpful when speech, language, feeding, reading, voice, or oral-function concerns affect daily life or cause frustration. A qualified clinician can assess the concern; website information cannot diagnose your child.

Complete the secure Ocean Friends new-patient intake form or call (816) 228-8393 if you need help first. Submitting intake does not by itself confirm an appointment.

Referral requirements can depend on the service, payer, and insurance plan. Contact BSPS and your insurer before care to confirm the requirements that apply to you.

The process depends on the patient's age and concerns. It may include an interview, clinical observation, and appropriate assessment tools. The clinician will explain findings and recommendations after reviewing the available information.

Insurance participation can change. Contact BSPS and your insurer to confirm current network status, benefits, authorization requirements, and expected patient responsibility before an appointment.

No. Benefit information is not a guarantee of coverage or payment. Final coverage depends on the plan, medical-necessity rules, authorizations, coding, and the insurer's claim decision.

Treatment frequency and duration vary. Recommendations depend on the evaluation, individual goals, response to care, attendance, and other clinical factors.

Caregiver involvement may be recommended when it supports the patient's goals. The clinician can explain appropriate home strategies and how progress will be reviewed.

BSPS may coordinate with other providers when clinically appropriate and when the patient or legal representative authorizes communication.

BSPS has physical clinics in Lee's Summit, Missouri, at 3600 NE Ralph Powell Road, Suite E, and Overland Park, Kansas, at 14346 Metcalf Avenue. The former Kansas City office is closed.

Teletherapy may be available for some patients and services. Eligibility depends on clinical suitability, clinician licensure, patient location, and current scheduling. Contact BSPS for current information.

Visits are scheduled by appointment. Call BSPS to confirm current hours for the Lee's Summit or Overland Park clinic before visiting.